SHIPPING POLICY
Last Updated: August 2026
At Lumverox, we aim to provide a clear, reliable, and transparent shipping experience for every customer.
WHERE WE SHIP
We currently ship orders to customers throughout the United States.
ORDER PROCESSING TIME
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are generally processed Monday through Friday, excluding U.S. holidays.
ESTIMATED DELIVERY TIME
After an order has been processed and shipped, delivery within the United States typically takes approximately 7–12 business days.
Delivery times are estimates and may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control.
SHIPPING COST
We charge a flat shipping fee of $9.99 for orders shipped within the United States.
FULFILLMENT & SHIPPING ORIGIN
Depending on product availability and inventory, orders may be fulfilled from different locations.
The fulfillment location may vary by product and order. We do not guarantee that every product will ship from a specific warehouse or location.
ORDER TRACKING
Once your order has shipped, tracking information will be sent to the email address provided during checkout.
Please allow some time for tracking information to become active after the package has been handed to the carrier.
If you have not received tracking information after your order has been shipped, please contact our customer support team.
SHIPPING DELAYS
We work with our fulfillment and shipping partners to provide reliable delivery. However, occasional delays may occur due to carrier disruptions, severe weather, holidays, incorrect address information, or other circumstances beyond our control.
If your order appears to be significantly delayed, please contact us so we can assist you.
Please include your order number when contacting us.
DELIVERY ADDRESS
Customers are responsible for providing an accurate and complete shipping address during checkout.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible.
We will do our best to assist with address changes before the order has been processed or shipped. Once an order has been processed or shipped, we may not be able to make changes.
INTERNATIONAL SHIPPING
At this time, Lumverox ships within the United States only.
CONTACT US
If you have any questions about shipping, delivery, or your order, our customer support team is here to help.
Email: contact@lumverox.com
Phone: +1 (551) 294-4648
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST
Response Time:
We typically respond to customer inquiries within 24–48 business hours.
When contacting us about an order, please include your order number and a brief description of your question so we can assist you more efficiently.
Thank you for choosing Lumverox.